Shipping & Returns


SHIPPING

We offer shipping within the United States.

  • Standard Ground (free)
  • Priority / 2nd Day Air  $40
  • Priority / Next Day Air  $60

Standard Ship orders received by 1pm EST will ship within 2 business days. Priority Ship orders received by 1pm EST will ship same day. We ship Monday through Friday, excluding holidays. We do not offer Saturday delivery. Please let us know if you require any special shipping needs and we will do our best to accommodate you. To make arrangements, please email shop@relwen.com with high priority. Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer.

 

RETURNS

*Extended Holiday Returns Policy* Requests for returns on orders placed between December 1st - 24th can be made through January 7th. Items must be in-transit to Relwen no later than January 10th. 

*Standard Returns Policy* We are happy to accept returns for online orders within 14 days of order placement. Returns must be shipped within 5 business days of authorization.

Returned merchandise must be free from wear, stains, odor or any condition that would prevent it from being sold as new. Returned items must have the original tags attached and must be accompanied with a copy of the receipt. Refunds are credited to the original form of payment. Priority shipping charges are not eligible for refund.

We are pleased to offer flat-rate US Postal Service in order to ensure quick, convenient returns. The cost of return shipping, $9 for any number of items, will be deducted from your refund. Please click here to start the return process. 

 
Final Sale items are not eligible for return.